Conditions of Use

Show Tour reservations are taken subject to availability. Reservation requests are promptly processed the next business day after your order. Reservations are NOT guaranteed until processed. At that time, you will receive an email advising that your order is being processed, followed by a Confirmation Letter sent by mail. The receipt of the confirmation letter is your guarantee of seating. Credit cards are not charged until the reservation is confirmed. Full payment is required at the time of booking. Show Tour and Excursion reservations are accepted only with payment at time of booking: We accept credit cards by phone (MasterCard, Visa, American Express and Discover); Cash, Credit Card, or Check at Hampton Jitney's counter in the OMNI lobby. Credit card sales are processed at the time of the reservation. Cancellations will be accepted on a conditional basis. We attempt to resell seats but do not guarantee to do so. If not resold, the customer is still obligated to pay for the non-sold/non-cancelable parts of the package. Any change, refund or cancellation will incur a $15/pp service charge. Value Packs and Value Pack tickets are good for transportation only and are non-refundable. Hampton Jitney Gift Cards are redeemable for any Hampton Jitney service but cannot be converted to cash and are non-refundable. Other Gift Cards are only redeemable for services by their respective issuers and cannot be converted to cash and are non-refundable. Lost or stolen cards will be replaced upon presentation of the original sales slip at the value shown in our records at the time the original sales slip is presented. Products signed for by doormen or other building or household representatives, at the delivery address are deemed delivered at the time of signing for the delivery and risk of loss passes from Hampton Jitney and our shippers to the purchaser at the time of signing, without recourse. Thank you for your business.